Refund and Returns Policy

Last Updated: July 29, 2026

Thank you for shopping at afxflisz.shop. We value your satisfaction and want to make your shopping experience as smooth as possible. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

We accept return requests within 30 days of delivery.

To qualify for a return:

• Items must be unused and in their original condition.
• Items must include original packaging and accessories.
• Customers must provide proof of purchase or order details.

Non-Returnable Items

The following items may not be eligible for return:

• Items that have been used, damaged, or modified after delivery
• Clearance or final sale products
• Items restricted from return due to health, safety, or hygiene considerations

How to Request a Return

To request a return, please contact our customer service team:

Email: info@afxflisz.shop

Please provide:

• Order number
• Name used for the order
• Reason for return
• Photos of the item if there is damage or a product issue

Please wait for return instructions before sending any item back.

Refunds

After receiving and inspecting your returned item, we will notify you about the status of your refund.

If approved, your refund will be issued to your original payment method. Processing time may vary depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.